Interactive Solutions Limited (“We”) are committed to protecting and respecting your privacy. This policy (together with our End User Terms of Use and any other documents referred to in the relevant terms) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.


1.1 Depending on how your information is gathered the data controller (for the purpose of the Data Protection Act No. 0105-02 dated 14 April, 2014 (the “Act”)) may be Interactive Solutions Limited, a selected third party Operator or a Merchant or some or all of us. We set out below various scenarios (as guidance only) to help you understand who may be in control of your data.
1.2 This policy deals specifically with our processing of your data where we are the data controller of that data. If the data controller is a selected third party Operator or a Merchant then you will need to contact that third party Operator and Merchant for further information regarding their processing of your personal data.
1.3 Provided that you have not opted-out from certain uses of your information:
(a) If you have given your contact details (e.g. mobile number, e-mail address etc.) directly to an Operator or a Merchant (other than via one of the One2pay methods below) then the Operator or Merchant alone will be the data controller of that information. Interactive Solutions Limited will merely process this data on the instructions of the Operator or Merchant.
(b) If you have registered to the Website then will be the data controllers of your information.


2.1 We may collect and process the following data about you:
(a) Information that you provide by filling in forms on our Website (including without limitation email details). This includes information provided at the time of Registering to use our Website, subscribing to our service, claiming or purchasing a Voucher, posting material or requesting further services. We may also ask you for information, and when you report a problem with our Website.
(b) Information that you provide by sending in an SMS.
(c) If you contact us, we may keep a record of that correspondence.
(d) We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
(e) Details of transactions you carry out through the Website.
(f) Details of your visits to our Website including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.


3.1 We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.
3.2 For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on your browser or on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our Website and to deliver a better and more personalised service. All of the cookies we use are essential for the Website to operate.
3.3 If you Register with us or continue to use our Website, you agree to our use of cookies.
3.4 Cookies are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the website.
3.5 You block cookies by activating the setting on your browser which allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon you visit our Website.
3.6 Please note that our advertisers may also use cookies, over which we have no control.


4.1 The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (‘EEA’). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff may be engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
4.2 All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
4.3 Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.


5.1 We use information held about you in the following ways:
(a) To ensure that content from our Website is presented in the most effective manner for you and for your computer.
(b) To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
(c) To carry out our obligations arising from any contracts entered into between you and us.
(d) To allow you to participate in interactive features of our service, when you choose to do so.
(e) To notify you about changes to our service.
5.2 We may also use your data, or permit selected third parties to use your data, to provide you with information about any goods and services which may be of interest to you and we or they may contact you about these by email, SMS, post or telephone.
5.3 By Registering you are deemed to have consented to being contacted in ways outlined in the agreement.
5.4 If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please tick the relevant box situated on the form on which we collect your data (the Registration form), or on any Interactive Solutions Limited or One2pay email communication, and click an unsubscribe link, or contact the sender of any messages and state your desire to opt-out (as applicable).
5.5 We may make use of the personal data we have collected from you to enable us to comply with our advertisers’ wishes by displaying their advertisement to that target audience.


6.1 We may disclose your personal information to any member of our group from time to time, which means our subsidiaries, our ultimate holding company and its subsidiaries.
6.2 We may disclose your personal information to third parties:
(a) In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
(b) If we or substantially all of our assets and are acquired by a third party, in which case personal data held by it about its subscribers will be one of the transferred assets.
(c) If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, valid request from a governmental authority, or in order to enforce or apply our Terms of Use and other agreements; or to protect the rights, property, or safety of Interactive Solutions Limited, our subscribers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.


7.1 You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at

or contact your Microsite Operator at their support or privacy email addresses, who in turn are responsible for informing us of any data processing change required.
7.2 Our Website may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.


Any material changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.


Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to